Looking Out for Our Customers

My scheduled appointment for an oil change was actually scheduled for another date. When I found myself having to go to town for tests at the hospital the day before my scheduled maintenance appointment (I live an hour away), I went into the service department just on the off chance that they could see me that day instead of the next (hoping to save myself another trip). They were awesome and were able to take me right in and took care of my car.

Other customers satisfied

Awesome Service Department
Spoke with one of the mechanics, Leonard I believe, and he made me feel reassured with a decision. Rob and Colleen continue to give excellent advice and service. Mazda service department continues to be an excellent choice for me.
Great Experience!
My experience at Mazda was so good that my family, who are lifelong customers of another car brand, are now Mazda buyers. Melanie Kane-Sampson is the best salesperson I've ever dealt with. She made buying a new car a dream. From a nightmare to a dream. Melanie Kane-Sampson made buying a car an...
Never Had An Issue
The staff are a big part of my brand loyalty. We never had issues with the Mazda CX5, one recall I believe in 7 or so years and 2 vehicles. No "surprise" moments. No pushy upselling maintenance wise. Great customer service. The cost (for regular maintenance) is very fair, and less than other...
Friendly Atmosphere
Everyone is always so friendly. Even when it’s 8 am. Tea and coffee were made promptly and offered to me and other customers. Everyone was chatty and greeting everyone. It shows that the people who work at Sydney Mazda enjoy working there! Very nice to see!