I like that I am not always confronted by the suggestion of other work that needs to be done on my car like I was at Toyota. I left Toyota because of this practice in their service department.
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I greatly value that the Mazda Service Department does not constantly try to upsell. Previous to my Mazda6, I was a loyal Toyota customer. Toyota lost my loyalty as a result of the constant upselling that occurred with each visit to their Service Department. Please continue doing what you are doing!
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