Service That Makes a Difference

First, I need to tell a story! The last two years of my little family’s life have been put to the test. You might say we needed some service ourselves. It started with me taking a very bad head injury, my wife had to take care of me also during this time my 7-year-old got diagnosed with type 1 diabetes. I’ll make this short because there is much more to the story. She had been taking care of both of us and ended up having cancer, so I had to leave to go back away to work this winter because of the service I have always had at Sydney Mazda. I decided to buy my wife her first brand-new car: a Mazda CX-5!

Other customers satisfied

Great Service!
I had a conflict with another appointment, so Colleen, at the front desk, and Paul Coleman arranged for me to keep a personal appointment that was scheduled for the same time. Great Service! I was going to cancel the car appointment, but they helped me keep the car appointment and attend my other...
Kind and Thoughtful Service
I had a few problems with the light coming on after my service appointment. However, each time I brought the vehicle back or contacted the dealership, I knew they were trying everything possible to help my situation. They are very kind and thoughtful.
Looking Out for Our Customers
My scheduled appointment for an oil change was actually scheduled for another date. When I found myself having to go to town for tests at the hospital the day before my scheduled maintenance appointment (I live an hour away), I went into the service department just on the off chance that they...
Overall Positive Experience
Jim Andrea made my experience buying my first car incredibly enjoyable and an overall positive experience. He explained everything clearly and was respectful of my budget. His professionalism and kindness were greatly appreciated. I look forward to continuing a positive relationship with the team...