Pleasant And Painless Experience

Dealing with Sydney Mazda was a pleasant and painless experience. Melanie was absolutely wonderful: she was friendly, kind, responsive, and set clear expectations. I feel really fortunate that my car-buying experience was this smooth. When I first walked in the door, I had intended to drop by the VW dealership later in the day, but after talking with Melanie, I never even bothered.
The rest of the Sydney Mazda team were great too: I forget the front-desk person's name, but she was really nice and helpful and had me in with Melanie in no time even though I showed up unannounced. Sean was awesome. I really liked that he was quick and efficient but not rushing at all: he answered every question and allowed me the time to read through everything. Even the parts department (forget the name again; did not interact directly) were very quick with responses and corrected mistakes promptly (before I even noticed). Thanks Melanie and thanks to the whole Sydney Mazda Team!

Other customers satisfied

Accommodating and Helpful
The staff in the service department was very accommodating and helpful. I had a leak in my tire and they took it right in and fixed it right away!
Overall Positive Experience
Jim Andrea made my experience buying my first car incredibly enjoyable and an overall positive experience. He explained everything clearly and was respectful of my budget. His professionalism and kindness were greatly appreciated. I look forward to continuing a positive relationship with the team...