The staff are a big part of my brand loyalty. We never had issues with the Mazda CX5, one recall I believe in 7 or so years and 2 vehicles. No "surprise" moments. No pushy upselling maintenance wise. Great customer service. The cost (for regular maintenance) is very fair, and less than other...
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I had a few problems with the light coming on after my service appointment. However, each time I brought the vehicle back or contacted the dealership, I knew they were trying everything possible to help my situation. They are very kind and thoughtful.
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